Now entering its sixth year, the Insurance CX Awards is set to return to London in celebration of outstanding customer service efforts within the insurance marketplace.

Our industry proudly continues to deliver incredible customer experience in spite of significant market challenges. To keep the policyholder front of mind in such circumstances isn’t the easiest thing to do, and yet the strength of our united sector continues to exceed expectations day after day. With this in mind, we’re truly humbled by the opportunity to recognise this at our annual Insurance CX Awards.

With a reputation for hosting something a little bit different, the team at Modern Insurance Magazine can’t wait to pull out all the stops and welcome you through the doors of Proud Embankment once again in February 2024!