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SPONSORS
JUDGES
CHAIR JUDGE
Donna Scully
Joint Owner/Director
Carpenters Group
VICE CHAIR
Announced Soon...
Sheryl Fernando
Director of Membership & Commercial Development
ABI
Andrew Gibbons
Managing Director at Mason Owen Financial Services Ltd
Chair of the Industry Claims Group at BIBA
Ian Golding
Global Customer Experience Specialist
Customer Experience Consultancy Ltd
Leigh Hopwood
CEO, CCMA (Call Centre Management Association)
Sharon Brown
Chief Commercial Officer at Greenkite
Board Member of the MGAA
Gerry Brown
CEO
The Customer Lifeguard
Daryn Robinson
Technical Director- CX Transformations
AllThingsCX
Joby Russell
Former Marketing Director of Admiral Group and Confused.com
CEO of Hey, I'm Joby
Cheryl Graham
Service Strategy Manager- Digital Service, CX & Tech Features
Sky Group Service Management
Simon Fenn
Director at Pancentric Digital
Pancentric Digital
Megan Kuczynski
President
Insurtech Insights
Matthew Connell
Director of Policy and Public Affairs
Chartered Insurance Institute
Jason Lea
Strategic Sales Manager
BASF
Joel Walker
Managing Director International
The Knowledge Group
Ed Bolton
Partner Manager
Trust Pilot
Flo Powell
Joint Managing Director
Midnight
Roger Taylor
Co-Founder at Famn Ltd
Famn Ltd
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