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JUDGES

CHAIR JUDGE

Donna Scully
Joint Owner/Director
Carpenters Group
VICE CHAIR

Announced Soon...

Sheryl Fernando
Director of Membership & Commercial Development
ABI

Andrew Gibbons
Managing Director at Mason Owen Financial Services Ltd
Chair of the Industry Claims Group at BIBA

Ian Golding
Global Customer Experience Specialist
Customer Experience Consultancy Ltd

Leigh Hopwood
CEO, CCMA (Call Centre Management Association)

Sharon Brown
Chief Commercial Officer at Greenkite
Board Member of the MGAA

Gerry Brown
CEO
The Customer Lifeguard

Daryn Robinson
Technical Director- CX Transformations
AllThingsCX

Joby Russell
Former Marketing Director of Admiral Group and Confused.com
CEO of Hey, I'm Joby

Cheryl Graham
Service Strategy Manager- Digital Service, CX & Tech Features
Sky Group Service Management

Simon Fenn
Director at Pancentric Digital
Pancentric Digital

Megan Kuczynski
President
Insurtech Insights

Matthew Connell
Director of Policy and Public Affairs
Chartered Insurance Institute

Jason Lea
Strategic Sales Manager
BASF

Joel Walker
Managing Director International
The Knowledge Group

Ed Bolton
Partner Manager
Trust Pilot

Flo Powell
Joint Managing Director
Midnight

Roger Taylor
Co-Founder at Famn Ltd
Famn Ltd
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