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Best Insurer
Winner: Zurich Insurance
Best Broker
Winner: Bennetts Motorcycling Services Ltd
Best Insurtech
Winner:YuLife
Contact Centre Tech
Winner: SBS Insurance Services Ltd
Best Repairer
Winner: The Vella Group
Service Provider
Winner: APRIL International
Gving it Back to Charity
Winner: Markerstudy Group
Best Customer Team
Winner: Zurich Insurance Company – Claims Customer Team
Retention & Loyalty
Winner: Bennetts Motorcycling Services Ltd
Above & Beyond
Winner: Covéa Insurance
Best Customer-Centric Culture
Winner: Allianz
Best Customer Service Product
Winner: Inshur
Outstanding Customer Journey
Winner: YuLife
Fight Against Fraud
Winner: LexisNexis Risk Solutions
Learning & Development
Winner: Gemini Accident Repairs
Customer Experience in a Crisis
Winner: Corporé
Best Vulnerable Customer Initiative
Winner: ARK Venture Studios
CX Partnership
Winner: Lloyd's and Vitesse
Outstanding Achievement of the Year
Winner: Hannah Gurga
Lifetime Achievement Award
Winner: Steve Treloar
We hope you all had a fantastic evening and we hope to see you at the 2024 Awards!
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